Privacy Policy

Depending on how you interact with our website, we may collect the following information:

• Contact information: Name, email address, telephone number, company name, and other details you provide through our contact forms.
• Business information: Information about your company, project requirements, or services you are interested in.
• Communication information: Details contained in messages, inquiries, or other communications you send to us.
• Technical information: IP address, browser type, device information, operating system, approximate location, pages visited, and website usage information.
• Cookie information: Information collected through cookies and similar technologies used on our website.

We only aim to collect information that is reasonably necessary for the purposes described in this Privacy Policy.

We may collect information:

• When you submit an inquiry or contact form.
• When you communicate with us by email or other channels.
• When you browse or interact with our website.
• Through cookies, analytics tools, and similar technologies.
• When you voluntarily provide information to us for business or service-related purposes.

Where personal information is collected directly from you, we will provide appropriate privacy information at the point of collection where required. Clear and accessible privacy information is an important part of responsible data handling.

Blue Matrix may use your information to:

• Respond to inquiries and requests.
• Understand your business and software development requirements.
• Provide information about our products and services.
• Communicate with you regarding potential or existing projects.
• Improve our website, services, and user experience.
• Manage business relationships and related communications.
• Monitor website performance, security, and usage.
• Meet applicable legal, regulatory, and contractual requirements.

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted by applicable law.

We do not sell your personal information.

We may share information with trusted service providers or third parties where necessary to operate our website, provide services, manage communications, maintain security, or support our business operations.

Where third-party service providers process personal information on our behalf, we take reasonable steps to ensure that appropriate privacy and security measures are in place.

We may also disclose information where required by law, regulation, court order, or a lawful request from an authorized authority.

Blue Matrix takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no website, online system, or method of electronic transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, provide requested services, resolve disputes, meet contractual requirements, or comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it is used.

Depending on applicable law, you may have rights relating to your personal information, including rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Object to or request restriction of certain processing.
• Raise a concern or complaint regarding how your information is handled.

The specific rights available to you may depend on the applicable legal requirements and the circumstances of the processing. Sri Lanka's PDPA provides a framework for data-subject rights and personal-data protection.

Our website may contain links to third-party websites, platforms, or services. These websites operate independently and have their own privacy practices.

Blue Matrix is not responsible for the privacy, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Our website may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and provide a better user experience.

For more information about how we use cookies and how you can manage them, please refer to our Cookie Policy.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updates will be published on this page with the revised "Last Updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us: